My Job

I have often been asked...

What do you do?

I usually reply that I walk around and try to look like I know what I'm doing and hope that nobody notices that I have no clue.

But...

That's only partly true.

When asked again I reply that...

My job is to create an environment that allows for success.

Then, if asked for clarification I answer...

My job is to take an egg, incubate it, hatch it and help it grow into a fully formed, well-rounded being...be that the store...the associates...the team.

My job is to create a village...a community center...that just happens to sell groceries.

My job is to tweak the thermostat of the store keeping it at the perfect temperature to allow everyone to have an environment that allows them to do what they do...turning the temp up or down as needed.

My job is to be careful not to de-motivate the great people we have - starting from the 1st day courtesy clerk to the 40th year produce guy - and give them the tools they need to be successful then get the heck out of their way and let them do what they do.

My job is to trust.

My job is to build and strengthen the bond between the store and the community.

My job is to create a culture of energy, excitement, achievement and service.  Service to both our external and internal customers - and each other!

My job

is to

Create an Environment that Allows for Success 

(and then walk around and look like I know what I'm doing!)